Senior IT Business Analyst

Senior IT Business Analyst – North East

IT solutions consultancy based in the North East of England. We specialise in providing bespoke, cost effective, IT software solutions to global organisations within the public and private sector. Currently we are looking for business analyst to join our team.



  • Maintain a log of all changes proposed to the existing system and the source/ cause of these changes to maintain forward traceability;
  • Liaise with internal/external clients in order to analyse business processes, clarify client requirements and define the scope of existing software,
  • Perform feasibility studies on incoming IT development requests and formulates responses to RFQ describing the scope of the Project, Proposed Solution(s), Project Plan and Costing Structure.
  • Examine existing business models and flows of data and designs and prepare functional specifications and test plans for new systems in order to meet clients’ needs;
  • Perform functional testing to ensure that the Products developed in-house meet the initially specified user requirements
  • Organise workshops/meetings for requirement elicitation and presentation of requirements in the form of use cases, BPMN diagrams and user stories
  • Liaise with Product Owner, Quality Assurance, Development and Project Management for product delivery and sign off
  • Lead Project delivery through development, integration, user acceptance testing, operational system testing and production environments while maintaining communication and sync between the Change Management, Implementation and Production Merge teams



  • Senior level Business Analyst
  • Technical background – (Development)
  • Solid understanding of technical projects
  • MUST have extensive knowledge of Jira
  • Experience managing multiple projects
  • To have sound ability to explaining technical projects to a non-technical audience
  • Exceptional communication skills
  • Must have worked on large scale projects within the IT Industry



  • Ability to travel
  • Ability to build rapport easily and work well within the team
  • String analytical skills
  • Can do attitude and high energy


    Infotel UK

    Infotel UK Consulting

    5 Jupiter Court
    Orion Business Park
    NE29 7SE Tyne and Wear
    United Kingdom

    Tél. +44 (0) 191 270 88 00