Case Studies > Financial Sector > Upskilling staff and improving

Upskilling staff and improving financial security with Blockchain technology

Central Bank of UK & Europe | Financial

Introducing Blockchain technology to our client’s existing infrastructure, and fully training appropriate teams for its use.

SHARE: 5 MINUTE READ

FINANCIAL SECTOR | IT PRODUCT DEVELOPMENT SERVICES

The Client

Our client for this challenge dealt in financial security, money management and account facilitation across the UK and Europe on behalf of the European Central Bank. They were also responsible for payments to the Treasury and multiple public companies, as well as supporting cross-border banking post-2020.

The Challenge:

Following a competitor’s failure to launch when it came to providing a POC (proof of concept), we knew we had to act quickly to provide a Blockchain solution.

We started by identifying and resolving two keys issues, and going on to support the incorporation of Blockchain technology to the client’s Information Systems (IS).

  • Delivering a new POC to implement Blockchain Technology : This specific tech stack could go onto be used for multiple purposes like enhancing data security, improving transparency and automating transaction tracking.
  • Providing training and skills development to key client teams : During implementation, our client’s team needed to understand and maintain the new technology. This would include training sessions provided by Infotel to build the necessary skills, and guidance on best practices for managing and using blockchain.

Skills development needed to cover topics like blockchain basics, its application in their business context, troubleshooting, and ongoing management.

Taking into consideration GDPR restrictions and the challenge of cross-border data transfers, this was no small challenge and we were given a tight timeframe to make it work. Luckily, we always thrive under pressure!

AI Visual System
introduced
internationally

Staff training
delivered ahead of
schedule

Successful
delivery of POC
ahead of schedule

The Response:

Our aim will always be to make sure our clients are in a stronger position than when we first partnered with them.

By introducing a weekly steering committee, we were able to provide the hands on training needed when introducing a new, integrated software.

We actively wanted to avoid leaving our clients and their key staff members ‘high and dry’ by providing a solution and no guidance as to how it would work day-to-day.

  • Weekly Activity Reports : A detailed report summarizing completed activities, ongoing tasks, and any issues encountered.
  • Monthly CoProj Meetings with Sponsors : Monthly sessions with project sponsors to review high-level progress, key achievements, and alignment on strategic goals.
  • Resource Utilization Monitoring : Ongoing tracking and assessment of resources used to ensure optimal allocation and efficiency.

This structured approach brought clear communication, accountability, and continuous alignment with project objectives and resource management.

98%

accuracy achieved in defect recognition

72%

reduction in false
positives

6

in-depth training sessions & follow ups for staff members

POC

delivered successfully ahead of time

Project Outcome

In the initial stages, the client outlined objectives for integrating blockchain technology, seeking a quick and reliable proof of concept (POC) to validate the benefits of blockchain within a financial setting. A well-executed POC is particularly important in the financial sector, where secure, transparent, and efficient transaction processing is critical to operational success and regulatory compliance.

  • Client Objectives and Requirements : The client outlined its goals for integrating blockchain technology, emphasizing the need for enhanced security and operational efficiency.
  • Objective Maturity Assessment : Infotel’s Digital Factory provided an unbiased assessment of the client’s readiness, identifying strengths and areas for improvement in their approach to this innovation.
  • Roadmap Development : A tailored roadmap was developed to accelerate blockchain integration, guiding the client through each stage of implementation with clear milestones.
  • SCRUM Methodology : Using the SCRUM method, Infotel’s team executed the project in iterative phases, enabling flexibility and responsiveness to the client’s evolving needs.

This structured approach lead to us providing a secure and effective blockchain deployment, laying the groundwork for sustained progression in data security and operational efficiency.

Their solutions and service give us the peace of mind to focus on our mission. Their competitive rates and commitment to high-quality support have made a significant difference to our operations. We highly recommend Infotel for their exceptional service and dedication to helping us continue our vital work.

Finance Project Manager

Looking to secure your data transfers while upskilling your staff?
Contact our experts for a consultative chat.

Get in Touch