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Managed IT Services
Our Comprehensive managed IT Services handle all of your outsourced IT needs, allowing you to focus on driving your business forward.
Award-winning IT Services and Managed IT Support
Software Management
We put our clients at the heart of what we do.
By utilising decades of technology experience, we listen and then work with you to produce softrware management solutions based around your requirements. This approach can help organise resources, schedules, risks and budgets.
A dedicated team, deep expertise, and a personalised approach back every result we deliver.
Application Management
We offer a full application management service giving you the peace of mind that your software will be up to date and secure – always.
Our range of industry-leading services, including digital, enterprise resource planning, information management, and systems integration.
Infotel’s application management specialists can help companies overcome these challenges to improve application performance and achieve better business results. We provide a flexible structure that enables businesses to fine tune application management services (AMS) to their IT and business objectives.
Cloud Management
Our managed cloud services cover all types of cloud infrastructures. We manage cloud deployments and cloud infrastructures on either the client’s or Infotel computing resources. We also design and implement tailored cloud architecture. Our expertise guarantees that your software solutions are aligned with industry best practices and your strategic goals.
IT Lifecycle Management
We’re able to solve hardware lifecycle management challenges with solution-based approaches that address both IT pain points, as well as end
user experience issues in the workplace. Leveraging the global strenght and scale of Infotel’s world class portfolio, we accelerate customer outcomes,
freeing IT teams from time-consuming tasks to focus on business-led IT initiatives.
Quality Assurance & Testing
We’re able to solve hardware lifecycle management challenges with solution-based approaches that address both IT pain points, as well as end
user experience issues in the workplace. Leveraging the global strenght and scale of Infotel’s world class portfolio, we accelerate customer outcomes,
freeing IT teams from time-consuming tasks to focus on business-led IT initiatives.
We’re proud to have delivered first-class Managed IT Services for over 40 years.
- Tailored MSP Support : We help businesses throughout Europe and beyond, whether it’s fully managed support, or an internal IT Team that needs extra support. Our services are flexible and we ensure our support considers your unique business needs and objectives.
- Team of Accessible Experts : With our dedicated team, we’re well-positioned to support businesses both locally and across the region. While many issues can be resolved remotely, it’s reassuring to know we’re nearby to provide quick and efficient onsite assistance when needed.
- Industry-leading Systems & Tools : We’ve invested in industry-leading systems with a suite of best-in-class IT Service Management (ITSM), Remote Monitoring and Management (RMM) and support tools providing the best customer experience possible.
We only partner with the best
MANAGED AND MAINTENANCE OF THE SERVICE CENTRE AND TECHNICAL SUPPORT
Managing the maintenance of the set of products within a Service Centre on Front and Back Office model.
ADVERTISING BROADCASTS CONTROLLING SOLUTION DEVELOPMENT
Developing a tool for monitoring advertising broadcasts in urban areas, shopping centres, airports and providing a maintenance
DELIVERING OPEN SOURCE ITSM SOLUTION IN START UP MODE
Providing a full support during the migration of infrastructure components from the editor COMBODO to open source, the iTop solution. View Full Case Study
Frequently Asked Questions
What are Managed Services in IT?
Managed services in IT, provided by a “Managed Services Provider” (MSP), are one of the leading ways modern businesses keep their IT systems secure from cyberthreats. Typically, managed services in IT include around-the-clock cyberthreat monitoring and prevention, after-hours security patching and updates, and detailed reporting on IT security over a specified timeframe
What are the benefits of managed IT Services?
The main benefits of managed IT services are peace of mind and lower overall technology costs. Lower overall costs often surprise business leaders who don’t realize that data breaches, non-compliance, and business downtime are costly. When it comes to managed IT services, a proactive approach will always be more cost-efficient than reacting to a new problem.
How are Managed Services vs Traditional Consulting different?
Trying to decide between managed services vs. consulting? Professionals in both focus areas will help you determine the best business technology to support your company’s future, and both will implement that technology for you.
Here’s how they differ: Though a consultant typically walks away at the end of an implementation or other engagement, a managed services provider (MSP) will support your company’s IT for years to come, developing a long-term relationship that keeps your technology working well, worry-free.
Why should you engage with Managed IT Services?
Securing your networks and devices takes constant attention to the most minuscule details on a daily basis. Cybersecurity has high stakes too: even one single missed detail has the potential to let malicious hackers into your systems. Even if you have an in-house IT team to handle your business technology, they might not have the time to painstakingly focus on security day in and day out. Most in-house teams are too busy putting out fires to keep up with comprehensive cybersecurity.
Ready to start your IT Service Management Process?
Get in touch with one of our specialists
